Consumer Resources

Protect Your Pocketbook

A resource from the National Association of Area Agencies on Aging and the U.S. Department of Health & Human Service's Administration on Aging. 

This guide is intended to be a tool to educate you about financial exploitation, provide you with tips on how to stay safe, and direct you to resources in case you need help for yourself or a friend. 

Fraud Prevention

A tip sheet from the Insured Retirement Institute and the National Retirement Planning Coalition. 

Recent research has shattered the traditional concept of the financial fraud victim. Targeted individuals tend to be financially knowledgeable, college educated, have above average income, and are self-reliant when it comes to making decisions. Learn how to protect yourself from common tactics.

FINRA Securities Helpline for Seniors

A toll-free number that senior investors. 

Senior investors can call to get assistance from FINRA or raise concerns about issues with brokerage accounts and investments.

Lessons for All Investors from FINRA's Senior Hotline

Tips for investors of all ages based on calls to FINRA's Senior Hotline.

FINRA provides tips to investors of any age, based on calls to its Senior Hotline. One message coming in loud and clear from hotline calls is that fraud is alive and well, and takes many forms.

Resources from State Insurance Departments

An interactive map from the National Association Insurance Commissioners.

This map provides links to state insurance departments across the United States, providing consumers with access to information and resources related to insurance, annuities, Medicare supplemental coverage, long-term care, and other insurance-related products. 

Resources from State Securities Regulators

A state-by-state directory of state securities regulators from the North American Securities Administrators Association (NASAA). 

For information about investing in securities, contact a securities regulator in your state. 

Senior Investor Resource Center

A resource center by the North American Securities Administrators Association (NASAA). 

In its resource center, NASAA provides tools specifically for senior investors to help protect against investment fraud. This includes access to NASAA's Serve Our Seniors website designed to provide senior-focused resources.

Financial Self-Defense Guide for Seniors: Know the Red Flags and Avoid Financial Abuse

A guide for seniors from the CFP Board. 

This guide provides seniors and their families with advice to protect against financial abuse. It identifies common situations where older consumers are vulnerable to financial abuse, and describes the warning signs of these abuses. 

Patient Education: Elder Investment Fraud and Financial Exploitation (EIFFE)

A brochure created by the Baylor College of Medicine’s Texas Consortium Geriatric Education Center and provided by the Investor Protection Trust. 

This brochure highlights warning signs of financial exploitation, red flags that could indicate if an older adult is vulnerable to exploitation, and resources to protect older adults. 

Managing Someone Else's Money: A Guide for Agents Under A Power of Attorney

A guide from the Consumer Financial Protection Bureau. 

This guide is designed to help people (including family members) with legal authority to handle an older person’s money. It outlines what you can and cannot do in your role as an agent.

Investor Bulletin and Consumer Advisory: Planning for Diminished Capacity and Illness

An investor bulletin from the SEC’s Office of Investor Education and Advocacy and the CFPB’s Office for Older Americans.

This bulletin is designed to help consumers understand the potential impact of diminished capacity on their ability to make financial decisions. The bulletin seeks to encourage consumers to plan for possible diminished financial capacity well before it happens.

A Guide For Seniors: Protect Yourself Against Investment Fraud

A guide for senior investors prepared by the Securities and Exchange Commission's Office of Investor Education and Advocacy.

This guide is designed to provide senior investors with a basic understanding of how scam artists work. It also offers tips to investors on how to avoid fraud and protect their financial assets.
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